SERVICENOW TRAINING
TRAINING CONTENT : 1. Introduction To ServiceNow 2. Introduction To ITIL 3. HA Architecture, Versions & Use Interface 4. User administration 5. Knowledge Management 6. Data Management & reporting 7. Customisation ( Homepage , Table , Update sets ) 8. Service Automation Platform & Clones 9. Scripting & Workflow 10. Service catalog Management & Importing Data in Servicenow 11. Email Notifications & Creation of SLA'S 12. Security & ACL Overview 13. CMS & Introduction to Web Service 14. Debugging, Core Application Admin & Integrations Details * ADMINISTRATIO N TRAINING MODULES : 1. User Interface & Core Configuration ( I ) UI Essentials ( II ) Configuration Essentials ( III ) LAB 2. User Administration ( I ) User Administration ( II ) LAB 3. Data Management ( I...